Privacy Policy
At Brotherwood, we honour the trust you place in us
Brotherwood Privacy Policy
Last Updated: 27 August 2025
At Brotherwood, we honour the trust you place in us, whether you're a young man finding your footing or a grown bloke trying to carry less alone. We exist to support men and boys through tools, community, and real conversation. That includes respecting your privacy and protecting the information you share with us, both online and in-person.
This policy explains how we collect, use, store, and protect your data and how we keep it safe, real, and respectful.
1. Who This Policy Applies To
This applies to anyone who interacts with us through:
- Our website and app
- Program registration (including Boys to Men for ages 10+)
- Workshop sign-ups and community events
- E-book downloads and newsletters
- Online surveys, assessments, and app usage
We serve all men from all walks of life, and that includes boys as young as 10 years old. Where required, we may ask for parental or guardian consent to collect or use data from children under 13.
2. What Information We Collect
We may collect:
A. Personal Information (you give us)
- Full name, email, phone number
- Age, gender, and general location
- Program or event registration details
- App profile setup (e.g. goals, preferences)
B. App and Website Usage
- Mood check-ins, journaling, saved tools
- Progress logs, group joins, and interaction data
- Device type, browser, IP address, session activity
C. Survey & Feedback Data
- Voluntary survey responses about your experience
- Anonymous or identifiable data used to understand patterns
- May include emotional self-ratings, challenges, or goals
D. Sensitive Information
- Information related to emotional health, struggles, or wellbeing shared via app or program tools
- Always optional and encrypted, stored securely with your consent
3. How We Use This Information
We use your information to:
- Provide access to programs, events, and app features
- Personalise your experience (e.g. tools, reminders, goals)
- Respond to your messages or offer support when needed
- Track your progress (privately) to help you reflect and grow
- Process payments, sign-ups, or subscriptions
- Understand user needs through survey insights to improve future support, tools, and offerings
- Fulfil legal responsibilities and protect the community
We do not use your data to advertise or profile you for marketing. And we'll never sell your personal info. That's a promise.
4. Who We Share It With (and When)
We don't share your data unless it's necessary, and even then, only in the following ways:
- Trusted providers: Hosting, analytics, and payment tools that help run the app or website (e.g. Stripe, Firebase)
- Community facilitators: Mentors or program leaders with permission to view relevant info (with your consent)
- Emergency or legal authorities: Only if someone's safety is at risk or we're required by law
- Research or reports: Only aggregated, de-identified data may be shared to demonstrate program impact, never tied to your name or contact info
5. How We Keep Your Data Safe
We use encryption, admin-only access, and secure storage systems to protect your info. All sensitive data is locked down and never public.
Some of our app features (e.g. check-ins, reflections) are only visible to you, not shared with other users. We review our systems regularly and only work with service providers who take security as seriously as we do.
6. Cookies & Tracking
Our website and app use cookies and similar tools to:
- Help you stay logged in
- Understand what pages or tools are used most
- Improve speed and design
You can turn off cookies through your browser settings at any time.
7. Your Rights
You (or your parent/guardian if under 13) can:
- Access the personal info we hold about you
- Ask us to correct inaccurate or outdated data
- Request to delete your data or close your account
- Unsubscribe from emails or app notifications
- Withdraw your consent at any time (where applicable)
To make any of these requests, email [email protected].
8. Children's Privacy
Some of our programs (like Boys to Men) welcome boys starting at age 10.
For users under 13:
- We may require parental or guardian consent
- Children's information is stored securely and never shared publicly
- Certain in-app features (e.g. group chats) may be limited for younger users
We do not knowingly collect information from a child under 13 without appropriate consent. If you think this has happened in error, contact us right away and we'll fix it.
9. External Links
Sometimes we share helpful links like YouTube videos, article tools, or app integrations (e.g. Stripe, Kartra). If you click those, you're entering a third-party site, and we encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy as our tools grow or laws change. When we do, we'll update the "Last Updated" date at the top and notify you if changes affect your rights.
11. Contact Us
For questions about your privacy, your rights, or how your data is used, reach out anytime: